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Refund Policy

Effective Date: 05/28/2025

At WISE WASHING, we take pride in providing high-quality pressure washing and related services. If you are not completely satisfied with your service, this Refund Policy outlines how we handle refund requests.

⚠️ Legal Disclaimer:
The information provided in this Refund Policy is for general guidance only and should not be considered legal advice. We cannot predict your specific business needs or legal obligations. We recommend consulting with a qualified legal professional to help you create a refund policy that complies with local laws and fits your unique business requirements.

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1. Eligibility for Refunds

Refunds may be issued under the following conditions:

  • If the service was not completed as described or agreed upon.

  • If a scheduling error was made by WISE WASHING and the service could not be completed.

  • If property damage occurred directly due to negligence by our team (verified case-by-case).

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2. Timeframe for Refund Requests

All refund requests must be submitted within 3 business days of service completion. Requests made after this window may not be eligible.

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3. Full vs. Partial Refunds

Refund amounts are determined case-by-case based on the issue reported. Depending on the situation:

  • A full refund may be granted if no service was delivered or if we are unable to complete the job.

  • A partial refund or service redo may be offered if only part of the service was unsatisfactory.

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4. Non-Refundable Situations

Refunds will generally not be issued for:

  • Pre-existing damage or deterioration to surfaces being cleaned.

  • Issues caused by lack of customer preparation (e.g., blocked access, unsecured items).

  • Dissatisfaction based on unrealistic expectations not aligned with the service scope.

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5. How to Request a Refund

To request a refund, please contact us via email or phone with the following:

  • Your name and contact information

  • The date of service

  • A description of the issue

  • Supporting photos, if applicable

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📧 wiserwashing@gmail.com
📞 (630)-234-0786

     (630)-414-5065

We aim to respond to all refund inquiries within 48 hours.

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WISE WASHING reserves the right to modify this Refund Policy at any time. Updates will be posted on this page, and continued use of our services constitutes acceptance of the revised terms.

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